Read Apply: Interpersonal Communication Methods Instructions prior to starting this assessment. You only have 1 attempt to complete the assessment.
Leah is feeling overwhelmed about her role as PVHS student body president during this conflict. Leah explains her feelings to her mother, Carrie, who responds by relating the frustration and confusion she felt in a similar situation in high school and offers to help Leah get back on track. Carrie’s expression of understanding is an example of _____.
- · Question 2
Leah uses terms like “LOL” and “BFF” when talking with her friends, but when speaking with teachers and administrators in her role as student body president, she uses formal language. Leah is demonstrating the concept of _____.
- · Question 3
As Marcus was writing a Facebook post about Mr. Menendez’s departure, his son was speaking loudly on the phone. Unable to focus, because of his son talking so loud, Marcus tapped his son on the shoulder and held his finger to his lips to encourage him to bring down the volume. What function was Marcus’ behavior serving?
- · Question 4
The PVHS parents attempt to keep the conversation civil as they discuss the recent changes and future of the school on social media. It is important to them that the school community use language that reflects inclusive attitudes, which results in communication that is ___________.
- · Question 5
Laura Nielson prefers to communicate via social media, text, and email because she tends to mumble when she speaks, and she has long periods of silence as she tries to remember what she wants to say. These nonverbal aspects of Laura’s voice are examples of _____.
- · Question 6
With tears in his eyes and a quivering voice, Mr. Menendez told Derek Matthews that he accepted the decision of the Board and looked forward to a new opportunity at a different school. What function of a nonverbal message is Mr. Menendez demonstrating?
- · Question 7
After seeing the video of the walk out posted in Instagram, one commenter says the demonstration “looked like a zoo!” This statement confuses Leah; she remembers going to the zoo as a child with her parents and enjoying the peaceful setting. This exchange demonstrates the _____ meaning of words.
- · Question 8
Leah overheard one of her classmates telling a friend that she has a great smile and pretty hair. Based on this information, her classmate is experiencing _____.
- · Question 9
Mrs. Italiano sat in a dining room chair about eight feet away from her fellow faculty members who sat on the living room sofas and chairs as she discussed the leadership situation at PVHS. Which spatial zone was Mrs. Italiano using?
- · Question 10
During a recent conversation, Carrie observed Leah making a nonverbal gesture that she could not interpret. Later, she asked Leah what she had really meant. Which strategy was Carrie using to get the information?
- · Question 11
After seeing that the walk out video was posted to social media, Carrie told Leah, “The response to this is either going to be very positive or totally negative.” The extremes in her language are an example of _____.
- · Question 12
Marcus Berry wants the PVHS community to easily understand his social media posts, so he clarifies the meaning of some of the words he plans to use by looking them up in the dictionary before using them. Marcus is seeking the _____.
- · Question 13
When Derek met Mr. Menendez for their interview, he realized that he had many of the same interests as Mr. Menendez, and he had been raised in a military family, too. What characteristic is Derek noticing?
- · Question 14
Derek Matthews wanted Mr. Menendez to know how much he appreciated the time he spent on the interview. Upon completion, Derek shook Menendez’s hand, held on to this arm, and said with enthusiasm, “Thanks. It’s a privilege to tell your story.” Derek’s voice and gesture are examples of which function of nonverbal behavior?
- · Question 15
As Mrs. Italiano became acquainted with her fellow PVHS faculty members, they found themselves discussing a wide variety of topics, but they kept their personal disclosures minimal and the interaction superficial. These relationships would be characterized as having _____.
- Question 16
When the first faculty member entered Mrs. Italiano’s home, she made sure she set her bag down on the most comfortable looking chair and went to the kitchen to get a cup of coffee. The faculty member was using her bag as a(n) _____.
- · Question 17
Mr. Menendez and Mrs. Italiano met each other on the job. They saw each other every day and worked together, and they became friends. This situation best describes a relationship of _____.
- · Question 18
Carrie was disapproving when Leah considered defending herself from some of the parents questioning her position as student body president. Carrie was brought up to believe that young people should let their parents do the talking. This scenario demonstrates the _____ theory.
- Question 19
Marcus sends Carrie a private social media message and explains that although he disagrees, he was not trying to start a social media feud with her over the situation at PVHS. She responds with one word: “Whatever.” She knows her response will make him as frustrated as she feels. Carrie is using _____.
- · Question 20
Leah feels like Carrie always has to have the last word. If Leah complained about a difficult day at school, Carrie would say, “That’s nothing. Wait until you hear about my day.” Carrie could be described as having/being _____.
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