HCS451 Week3: Quality Dimensions and Measures Table Paper
Organizational Performance
HCS451 Week3: As a team consider the following scenario:
On Dec. 7, 2000, the Cincinnati OSHA office heard through media and police reports that there were two deaths at a nursing home in Ohio. OSHA determined that the FDA should take a lead role in performing an investigation.
Since the nursing home had many residents who had unhealthy respiratory systems, the nursing home routinely ordered and received tanks that contained pure oxygen. During one delivery, the supplier mistakenly delivered one tank of pure nitrogen in addition to the three tanks of pure oxygen that had been ordered. The nitrogen tank had both an oxygen and nitrogen label. An employee at the nursing home connected the nitrogen tank to the nursing home’s oxygen delivery system. This event caused two nursing home residents to die, and three additional nursing home residents were admitted to hospitals in critical condition. Within the following month, two of these three additional residents also died, bringing the total death toll to four.
Note: Based on accident # 837914 www.osha.gov.
Following review of the scenario and discussion as a team:
Write a 1,050- to 1,400-word paper.
Include the following in your paper:
- Summarize and compare the main concepts of the Normal Accident Theory and the Culture of Safety Model.
- Outline the factors that can play a role in organizational accidents similar to the one highlighted in the scenario, including organizational processes, workplace conditions, errors and breaches by “sharp end” individuals, and effect of breaches.
- Clarify why the FDA, not OSHA, was responsible for investigating this case.
- Illustrate how the five principles of the Culture of Safety Model could be used to proactively reduce risk and prevent this event.
Cite at least 3 peer-reviewed, scholarly, or similar references and your textbook to support your information.
Format your paper according to APA guidelines.
This assignment contains a Microsoft Word document.
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